Question

Asked by Josh Dean to Transport on 29 October 2026 — tabled under the Andy Burnham government

7. What steps she is taking to help improve disability access to train stations.

Answer

Answered by Heidi Alexander (Labour)

For too many disabled people, the railway remains a system of barriers rather than connections. To improve disability access at stations, we continue to deliver step-free access through the Access for All programme. Since July 2024, we have completed improvements at 31 stations across the country; a further 22 are in progress on site, and 36 are in design. Last month, we committed to make level boarding from train to platform a baseline expectation for all new Great British Railways trains.
20% vibes

Verdict: GREEN (88/100)

The reply directly answers the question about what the department is doing on station disability access. It names the Access for All programme as the main mechanism for step-free access and gives concrete progress figures: 31 stations completed, 22 on site and 36 in design. It also commits to level boarding on new Great British Railways trains, so a member of the public would have clear, specific information on the question asked.

How we got there

Question itemCoverageSpecificityRationale
What the department is doing to help improve disability access to train stations. Addressed Direct The reply names the Access for All programme as the mechanism for step-free access, gives concrete progress figures (31 stations completed, 22 on site, 36 in design), and cites a specific commitment to level boarding for new Great British Railways trains, which together answer what the department is doing on station disability access.

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