Question
8. What recent progress she has made on helping to improve the experience of air passengers through regulation of the aviation industry.
Answer
Through our Civil Aviation (Consumer Protection and Regulatory Reform) Bill, we are cutting down on the cost and the stress of flying for families across the country. Our changes mean that airlines on all UK flights will be required to seat children under the age of 14 with a parent free of charge, and that simple name errors on bookings can be fixed for free, ending unfair and irritating charges.
Verdict: GREEN (86/100)
The reply answers the question directly. It names a specific piece of legislation, the Civil Aviation (Consumer Protection and Regulatory Reform) Bill, and sets out concrete passenger-experience measures under it, including free seating for under-14s travelling with a parent and free correction of simple booking name errors. The answer is specific enough for the asker to move on, though the reply's coverage of the question is limited to this single component.
How we got there
| Question item | Coverage | Specificity | Rationale |
|---|---|---|---|
| What recent progress the Minister has made on improving the experience of air passengers through regulation of the aviation industry. | Addressed | Direct | The reply names a specific regulatory vehicle (the Civil Aviation (Consumer Protection and Regulatory Reform) Bill) and gives concrete passenger-experience measures under it: free seating for under-14s with a parent and free correction of simple booking name errors. These are the recent progress the question asked about. |