Question

Asked by Mrs Sharon Hodgson to Transport on 29 October 2026 — tabled under the Andy Burnham government

4. What assessment she has made of the potential impact of increases in airport drop-off fees on airport users.

Answer

Answered by Keir Mather (Labour)

The Government recognise that airport drop-off charges can be a source of frustration for passengers, particularly where payment arrangements are unclear, signage is difficult to follow or motorists face additional charges for late payment. Recognising those concerns about the impact of airport drop-off charges on passengers, the Government have committed to undertake a review to ensure that travel remains accessible and passengers are treated fairly.
33% vibes

Verdict: RED (20/100)

The reply only partly answers the question. The Government acknowledges that drop-off charges frustrate passengers, especially where payment is unclear or late-payment charges apply, and mentions a review. It does not address the impact of the fee increases the question asked about, and its closing remarks are general statements about fair treatment. Overall the answer is hedged and vague, so the person who asked would likely need to ask again for specifics.

How we got there

Question itemCoverageSpecificityRationale
What is the department's assessment or view of the potential impact of increases in airport drop-off fees on airport users. Partially Addressed Hedged Statement 1 gives the Government's view that drop-off charges frustrate passengers, especially where payment is unclear or late-payment charges apply, which speaks to user impact. However, it never mentions fee increases specifically, and the review in statement 2 is not tied to the impact of increases. Statement 3 is generic platitude about fair treatment, so the reply only partly engages with the question.

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