Question
To ask the Secretary of State for Transport, for what reason the median wait time between booking and taking a driving test at Lee on the Solent is trending away from other centres in Hampshire.
Answer
The median waiting time at Lee-on-the-Solent reflects the experience of learners who have already taken their test and can vary according to when they booked and whether they subsequently moved their appointment. DVSA is acting to improve availability at the centre by deploying driving examiners (DE) from Southampton and Portsmouth driving test centres. It also has one potential new DE in training and another due to start training.
Verdict: AMBER (48/100)
The question asked why waiting times diverged from the expected trend. The reply gives a partial explanation, pointing to booking timing and rescheduling, and describes steps to address examiner availability at the centre. It never states the cause of the divergence directly, so a member of the public would have to infer it from the surrounding detail and might need to ask again for a clear explanation.
How we got there
| Question item | Coverage | Specificity | Rationale |
|---|---|---|---|
| What is the reason the median wait time between booking and taking a driving test at Lee on the Solent is trending away from other test centres in Hampshire? | Partially Addressed | Direct | The reply never states the reason for the divergence outright. Statement 1 offers a partial explanation (the median reflects booking timing and rescheduling), and statements 2 and 3 imply the cause is examiner availability at the centre, with concrete mitigation steps. Read together, these point to a reason, but the reply does not explicitly say why the trend exists. |